01
Choose the cleaning
Start with the type of cleaning that matches the situation, then tell RESI about the home so the booking can reflect the job.
How it works
From choosing a cleaning to managing the booking.
RESI keeps the customer journey connected: choose the service, share the home details, book an eligible date and keep the cleaning relationship in one account.
Quick answer
Booking RESI from start to finish.
You choose the cleaning and tell RESI about the home, then select an eligible date and complete the booking online. RESI manages the service and payment relationship, while your booking details stay available through your account.
The booking journey
Six steps, one connected service.
02
Add the home details
Provide the property and scope information the booking needs, including relevant options or add-ons when they are available.
03
Choose an eligible date
Pick from the dates RESI makes available for the booking. The customer-facing choice is based on company booking rules rather than exposing cleaner staffing mechanics.
04
Set up payment securely
Payment is handled through RESI as part of the booking relationship. You do not need to create a separate payment arrangement directly with the cleaner.
05
Cleaning day follows the booking
The cleaner receives the job information needed to complete the accepted service, including the relevant scope and access details.
06
Keep the record in your account
Your booking and payment record stays connected to RESI so you have one place to return to for the service.
Cleaning day
The booking should do the explaining before the cleaner arrives.
A RESI cleaning is tied to the service and home details in the booking. Access instructions and the selected scope belong with that job so the service does not depend on rebuilding the plan through last-minute messages.
Access belongs in the booking
Relevant entry instructions can be kept with the customer booking rather than being scattered across separate conversations.
The selected service remains the reference
The cleaning should follow the booked service and scope instead of becoming an informal, undefined arrangement at the door.
After the cleaning
Your relationship stays with RESI.
Booking records and payment stay connected to the RESI customer relationship. If you need to manage the booking or raise a concern, you return to RESI rather than being left to sort out a separate private arrangement.
Recurring cleaning
Want the cleaning to continue?
Recurring service is the repeating relationship for customers who want ongoing visits. The supported schedule and current booking rules are applied when you set it up.
Start your booking
Choose the cleaning first. The booking handles the rest.
Tell RESI about your home and continue through the current date, service and price options.