Application and review
A person does not become eligible for RESI work simply by creating a profile. The process starts with an application and RESI review.
RESI cleaners
Who may enter your home matters.
RESI uses an application and qualification process before a cleaner can become eligible for work. The customer relationship stays with RESI, while cleaner eligibility is managed behind the service.
Quick answer
Who are RESI cleaners?
RESI cleaners are people who have moved through RESI's application and qualification process and are eligible for the work offered to them. Customers book the cleaning with RESI rather than selecting from an open directory of profiles.
Before customer work
Eligibility starts before a cleaner receives work.
Qualification before activation
Approved applicants complete the qualification steps RESI requires before they can become active for customer work.
Service readiness
Eligibility can depend on the services, areas, availability and practical readiness a cleaner has declared and completed.
Job information is tied to the booking
The cleaner receives the information needed for the accepted job rather than relying on a customer to rebuild the scope from scratch.
Customer information is job-related
Property and access information is used for the accepted work it belongs to, not treated as a general directory of customer homes.
Eligibility is not a one-time label
If a required qualification is missing, expires or is no longer met, a cleaner's eligibility for work can change.
Screening & insurance
Trust requirements only matter when they are current.
Screening, insurance and qualification requirements are part of cleaner eligibility only when the required information is current and accepted. They are not treated as permanent labels that remain true after a requirement expires or changes.
Your home information
Cleaners receive job information because they need it to complete the cleaning.
A cleaner may need details such as the booked service, access instructions and relevant home information for an accepted job. RESI's model is designed around using those details for the service rather than exposing customer addresses as a general marketplace directory.
If something needs attention
You still come back to RESI.
The cleaner is part of the service, but the customer relationship does not disappear on cleaning day. Questions about the booking, payment or service remain part of the RESI customer experience.
Want to clean with RESI?
The cleaner application is a separate journey.
Prospective cleaners apply as independent contractors through the RESI cleaner application, where the work model and qualification process are explained for applicants.
For customers
Book the cleaning with RESI.
Choose the service your home needs and keep the booking relationship in one place.